Virginia Ingram, M.S. CCC-SLP

Virginia Ingram works with firms to improve their customer experience and operational efficiency. She has over 25 years of experience in digital strategy, customer experience, communications, and relationship management, working with clients across 11 time zones and various industries.

As a certified Speech-Language Pathologist, Virginia combines her clinical and strategic skills to create human-centered solutions that address the needs and expectations of diverse audiences. She is passionate about applying her knowledge of health communication, behavioral science, and design thinking to enhance the quality and impact of her work. She is also a frequent speaker, sharing her insights and expertise on fringe design, accessibility, and innovation.

 

Experience

 

She is a Speech-Language Pathologist with 25+ years of experience working with tech companies, particularly in human-centered technology. She is uniquely qualified to help individuals communicate with those most important to them.

 
  • Working with disenfranchised individuals because of current communication capabilities such as hearing loss or fluency.

  • Proficient in customer experience tools like journey mapping and service blueprinting.

  • Helping people find a balance between work and life.

  • Speaking throughout the US on digital trends and life topics.

  • Empowering people to use technology to achieve goals, particularly concerning individuals with Cochlear Implants.

  • Graduated with the prestigious Aural Habilitation and Rehabilitation concentration from UTHSC.